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Documents related to » allows review of all the customer history information in a single place


Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe
The increasing use of virtualization allowed managed hosting providers to reduce costs by sharing infrastructure between customers, creating the earliest

allows review of all the customer history information in a single place  bespoke equipment. This then allows them to bring charges in-line with a customer''s own business model; so, for example, an ISV providing a hosted email service may want charging based on the number of active mail boxes whilst a ticketing agency may want transaction-based pricing based on tickets issued. Those MHPs that have a focus on the ISV market will usually be flexible enough to provide charging models that reflect those of the ISV itself. 4.4 Standards There are a number of standards that pertain Read More...
Developing a Universal Approach to Cleansing Customer and Product Data
Data quality has always been an important issue for companies, and today it’s even more so. But are you up-to-date on current industry problems concerning data

allows review of all the customer history information in a single place  (see Figure 4). This allows business rules for data quality enforcement to be moved outside of applications and applied universally at a business process level, rather than at the individual application level. These services can be called proactively by applications as data is entered into an application system, or reactively by batch data quality management tools after the data has been created. Single-record rule enforcement can be done proactively, whereas rule enforcement that spans records, Read More...
6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

allows review of all the customer history information in a single place  valued and appreciated, and allows the agent to focus on building rapport and enhancing the customer experience. The ultimate goal is to create a framework that delivers a consistent customer experience across multiple touch points and types of interaction, ensuring continued customer satisfaction and loyalty. Since it is far more cost-effective to grow existing customers than to acquire new ones, this approach provides a measurable benefit to the bottom line. Conversely, an unrealistic focus on reducing Read More...
Data, Data Everywhere: A Special Report on Managing Information
The quantity of information in the world is soaring. Merely keeping up with, and storing new information is difficult enough. Analyzing it, to spot patterns and

allows review of all the customer history information in a single place  software called Hadoop now allows ordinary PCs to analyse huge quantities of data that previously required a supercomputer. It does this by parceling out the tasks to numerous computers at once. This saves time and money. For example, the New York Times a few years ago used cloud computing and Hadoop to convert over 400,000 scanned images from its archives, from 1851 to 1922. By harnessing the power of hundreds of computers, it was able to do the job in 36 hours. Visa, a credit-card company, in a recent Read More...
On-demand ERP in the Enterprise: A Practical CIO Guide to Implementation
Discover a framework for crafting a software-as-a-service (SaaS) strategy in your company. Examine key concerns such as data integrity, maintaining compliance

allows review of all the customer history information in a single place  testing. The on-demand model allows for a more iterative methodology and the opportunity to give business managers more of an ownership stake in the finished outcome. Many organizations extend this incremental feedback model into deployment, rolling out the live application to small subsets of users and fine-tuning it before bringing other users on board. Organizational readiness. Introducing SaaS into a core application like ERP can be a jolt for the organization, which may not be used to features Read More...
Microsoft And Great Plains - A Friendship That Turned Into A Marriage
Software giant Microsoft treated itself with a $1.1B Christmas present; it announced an agreement to acquire its long-term partner Great Plains Software, a

allows review of all the customer history information in a single place  Great Plains and Microsoft allows us to dramatically accelerate our vision of being the leader in providing interconnected business management solutions to small and mid-sized customers, while staying true to our mission of improving the lives and business success of our partners and customers, said Great Plains Chairman and CEO Doug Burgum. Once the acquisition has been completed, Great Plains will become the Great Plains Division, reporting jointly to Jeff Raikes, Microsoft Group Vice President, Read More...
The Dynamic Retailer: The Complete Shopping Experience


allows review of all the customer history information in a single place   Read More...
What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…
A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is

allows review of all the customer history information in a single place   Read More...
Missions on the Move: How the Right Technology Can Keep Global Organizations Connected


allows review of all the customer history information in a single place   Read More...
App Development in a Mobile World: A CIO Handbook
As a senior stakeholder driving mobile initiatives in your organization, you may be lost in a sea of technologies and claims from vendors promising rapid

allows review of all the customer history information in a single place  enterprise mobility, enterprise mobility strategy, corporate mobility strategy, mobility opportunities, mobile apps, mobile commerce, mobile services, mobile security, mobile device management, MDM, mobile app deployment, mobile platform, SAP, SAP mobile solutions, MindShare Read More...
Leveraging Technology to Maintain a Competitive Edge during Tough Economic Times --A Panel Discussion Analyzed Part One: Introduction
Follow up with analysis on the recent executive panel titled

allows review of all the customer history information in a single place  the following reasons: It allows a developer to create a composite application in which typically a web-based user interface accesses functionality in the packaged application. It can enable message-broker-based integration of several disparate packages or legacy systems. It allows a vendor to roll out new versions of the application in a modular, incremental fashion rather than all at once. It may drastically reduce the total application code. Componentization is thus necessary for vendors to move their Read More...
J.D. Edwards - A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards
Like most of its peers, J.D. Edwards is hoping to rebound by focusing on Internet collaboration and extended-ERP applications. The company has also

allows review of all the customer history information in a single place  trading communities. This relationship allows J.D. Edwards to resell the Tradex Commerce Center Platform in the U.S. and to utilize the Tradex digital marketplace platform in developing its own trading communities for vertical markets. J.D. Edwards claims it has been targeting its software at integrating customers'' supply chain operations with digital marketplaces. More than 45 such electronic exchanges now use J.D. Edwards'' software, the company says. Extensity, Inc., in December 1999. In order to offer Read More...
Training for the Many… Learning for the One: How Successful Organizations Recognize the Difference and Use Technology to Deliver Both
Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be

allows review of all the customer history information in a single place   Read More...
The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It
ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to

allows review of all the customer history information in a single place  EcFood,food and beverage industry,web-enabled sourcing software tools,industrial food sector,e-commerce technology,ecSourcing,web-based Procurement Service Providers,ecfood revenue volume,food industry purchases,supply chain process,strategic sourcing,erp scp,food strategic sourcing,supply chain processes,food and beverage industry analysis Read More...
One Touch Business Travel and the End of the Expense Report
Billions of dollars are spent each year on business travel worldwide, of which over 5 percent is spent on tracking and reporting expenses. But is it possible to

allows review of all the customer history information in a single place   Read More...

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