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 allows review of all the customer history information in a single place

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Repo... Get this template

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Software Test Tools
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Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gatheri...

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allows review of all the customer history information in a single place  bespoke equipment. This then allows them to bring charges in-line with a customer''s own business model; so, for example, an ISV providing a hosted email service may want charging based on the number of active mail boxes whilst a ticketing agency may want transaction-based pricing based on tickets issued. Those MHPs that have a focus on the ISV market will usually be flexible enough to provide charging models that reflect those of the ISV itself. 4.4 Standards There are a number of standards that pertain Read More

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