X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 allows review of all the customer history information in a single place

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

Evaluate Now

Documents related to » allows review of all the customer history information in a single place

Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe


The increasing use of virtualization allowed managed hosting providers to reduce costs by sharing infrastructure between customers, creating the earliest versions of what is now known as cloud computing. Platforms managed by specialists provide higher service levels, greater ease of secure access, and more manageable costs than many companies can achieve internally. Discover more about Europe’s managed hosting market.

allows review of all the customer history information in a single place  bespoke equipment. This then allows them to bring charges in-line with a customer''s own business model; so, for example, an ISV providing a hosted email service may want charging based on the number of active mail boxes whilst a ticketing agency may want transaction-based pricing based on tickets issued. Those MHPs that have a focus on the ISV market will usually be flexible enough to provide charging models that reflect those of the ISV itself. 4.4 Standards There are a number of standards that pertain t Read More

Developing a Universal Approach to Cleansing Customer and Product Data


Data quality has always been an important issue for companies, and today it’s even more so. But are you up-to-date on current industry problems concerning data quality? Do you know how to address quality problems with customer, product, and other types of corporate data? Discover how data cleansing tools help improve data constancy and accuracy, and find out why you need an enterprise-wide approach to data management.

allows review of all the customer history information in a single place  (see Figure 4). This allows business rules for data quality enforcement to be moved outside of applications and applied universally at a business process level, rather than at the individual application level. These services can be called proactively by applications as data is entered into an application system, or reactively by batch data quality management tools after the data has been created. Single-record rule enforcement can be done proactively, whereas rule enforcement that spans records, databases Read More

6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond


Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements that can help distinguish your organization’s product or service from your competitors. By applying these key elements, you can unlock the lifetime value of your customers and build an outstanding referral platform for future growth.

allows review of all the customer history information in a single place  valued and appreciated, and allows the agent to focus on building rapport and enhancing the customer experience. The ultimate goal is to create a framework that delivers a consistent customer experience across multiple touch points and types of interaction, ensuring continued customer satisfaction and loyalty. Since it is far more cost-effective to grow existing customers than to acquire new ones, this approach provides a measurable benefit to the bottom line. Conversely, an unrealistic focus on reducing Read More

How to Outsell the Competition: The Benchmarking Edge for Successful Sales Execution


Benchmarking is a process where companies compare their performance over time against their competition. In doing so, they can identify where their strengths lie and where improvement may be needed. The point of benchmarking is to focus on areas that will yield the best return. For companies to succeed in their benchmarking efforts and gain a sustained competitive advantage, five key steps should be considered.

allows review of all the customer history information in a single place  and decision making. Automation allows data to be entered once at its source and not require re-entry or export into hard-to-use and inaccurate spreadsheets. SBI cites the following typical sources of information as places to begin gathering data: CRM system Finance systems Payroll system Expense reporting system HR systems Sales management team. and they point out that it may take some digging. This is where the clear advantage of an integrated business management system is apparent: rather than looking Read More

On-demand ERP in the Enterprise: A Practical CIO Guide to Implementation


Discover a framework for crafting a software-as-a-service (SaaS) strategy in your company. Examine key concerns such as data integrity, maintaining compliance, and ensuring proper process management, as well as approaches to help maximize your return on investment (ROI). A SaaS solution for your enterprise resource planning (ERP) or accounting system might be your ticket to improved business and application performance.

allows review of all the customer history information in a single place  testing. The on-demand model allows for a more iterative methodology and the opportunity to give business managers more of an ownership stake in the finished outcome. Many organizations extend this incremental feedback model into deployment, rolling out the live application to small subsets of users and fine-tuning it before bringing other users on board. Organizational readiness. Introducing SaaS into a core application like ERP can be a jolt for the organization, which may not be used to features such Read More

Sales & Operations Planning: A Two-part Journey to a Bigger Bottom Line


This whitepaper demonstrates how you can positively impact your bottom line through improved sales and operations planning (S&OP), defined as "continuously balancing supply and demand, while connecting the impact of operational decisions to your financial plan." In this regard, S&OP cannot be talked about in isolation. It includes elements of demand planning, supply planning, and budgeting. Its purpose is to create the demand-supply balance essential to guiding operational decisions that have been evaluated against the financial context. Effectively executed, S&OP will deliver improved inventory turns and margins, leading to increased revenue, higher customer satisfaction, and better use of capital. Download to learn more today.

allows review of all the customer history information in a single place  S&OP, IBS, sales and operations, sales planning, operations planning, sales and operations planning, supply and demand, demand planning, operations, demand management Read More

In Defense of Data Centers: The Positive Role IT Can Play in the Greening of Business


Corporate concern for the environment is no longer just an issue of compliancy. Businesses are becoming increasingly concerned about how much energy is required by their IT operations, especially by their data centers. Greening IT starts in the data center: find out how data center consolidation—and other solutions—can help you reduce energy consumption, and even increase productivity and efficiency.

allows review of all the customer history information in a single place   Read More

A Firewall is Cheaper Than a Lawyer


eBay's motion for a preliminary injunction to limit Bidder's Edge online auction search engine from linking to their site, may set precedents for future interstate web links. On the other hand, proper implementation of a firewall makes the whole case a moot point.

allows review of all the customer history information in a single place  Firewall,limit Bidder''s Edge,online auction search engine,ebay lawsuit,auction aggregators,eBay Inc. v. Bidder''s Edge,D. Calif. No 0-99,21-200,link to ebay,firewall technology,ebay security,firewall market,ebay firewall Read More

App Development in a Mobile World: A CIO Handbook


As a senior stakeholder driving mobile initiatives in your organization, you may be lost in a sea of technologies and claims from vendors promising rapid delivery of applications to your employees, customers, and partners. To help explain some of the topics you will need to be aware of, and to separate the must-haves from the nice-to-haves, SAP has developed a reference guide for applying a mobile strategy in the context of application architectures, best practices, and available resources. Know how to develop, deploy, maintain your mobile apps and create an effective mobile strategy for your organization.

allows review of all the customer history information in a single place  enterprise mobility, enterprise mobility strategy, corporate mobility strategy, mobility opportunities, mobile apps, mobile commerce, mobile services, mobile security, mobile device management, MDM, mobile app deployment, mobile platform, SAP, SAP mobile solutions, MindShare Read More

Deacom Certification at a Glance: A Prelude to the Certification Report


We recently certified Deacom Integrated Accounting and ERP Software v 10.4. Before sharing my impressions of Deacom’s product, I would like to briefly describe the certification process so you can better understand how it works. The Process: It all starts with a request for information (RFI) file, which is a hierarchical list of system features and functions that the vendor completes by

allows review of all the customer history information in a single place   Read More

How to Sell Management on a New CRM Solution


CRM solutions can help small and midsize companies manage the myriad ways they interact with customers—from marketing to new and potential customers to improving their customer support. These solutions integrate new social and collaboration tools, making it easier to connect with customers, and are available via the cloud, making CRM more affordable for smaller companies. Know all the reasons you need a CRM solution.

allows review of all the customer history information in a single place  customer relationship management,crm software,crm solution,customer relationship management system,customer relationship management definition,customer relationship management strategy,customer relationship management articles,what is customer relationship management,customer relationship management pdf,customer relationship management tools,customer relationship management programs,customer relationship management examples,customer relationship management systems,define customer relationship management,principles of customer relationship management Read More

Managing the Process of Process: Establishing the Right Goals and Improving Operations and Systems to Hit the Mark


North American process manufacturers face increasing challenges related to heightened security, pricing pressures, global competition, and rising costs. Thus, continuous improvement of processes is imperative to remaining competitive. How close is your company to world-class? And how focused are you on process improvement? Find out how get started on a process improvement strategy that will have long-term benefits.

allows review of all the customer history information in a single place   Read More

Sage 100 ERP the Secure Solution for the Armed Services Mutual Benefit Association




allows review of all the customer history information in a single place   Read More

A Delicate Dance of Supply & Demand, Part 1: A Primer on Dairy Industry Complexity


The dairy industry is grueling. For farmers, the past decade has been a roller coaster of soaring fuel and feed prices and plummeting dairy sales prices, crushing many industry veterans. This white paper is intended to provide a baseline understanding of the historic and present-day challenges players in the industry face that are largely the product of governmental involvement and outside their individual control.

allows review of all the customer history information in a single place  dairy industry supply chain,dairy industry pricing,dairy industry management software,milk marketing orders Read More