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PPM for Internal Departments
PPM for Internal Departments
A business practice that assists organizations to align their portfolio of projects with their business strategy. Typically IT departments employ an IT governance framework to ensure that their PPM...
 

 allows creating and updating trouble ticketing


Double Trouble for Cap Gemini: Integrator's Problems Suggest A Different Approach to Contracting for Technology Services
IT systems company Cap Gemini has been dropped from some large contracts and is being sued for allegedly refusing to perform on another.

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Discrete Enterprise Resource Planning (Discrete ERP) RFI / RFP Template

Financials, Human Resources, Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, Product Technology Get this template

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PPM for Internal Departments
PPM for Internal Departments
A business practice that assists organizations to align their portfolio of projects with their business strategy. Typically IT departments employ an IT governance framework to ensure that their PPM...

Documents related to » allows creating and updating trouble ticketing

QuinStreet


QuinStreet owns an expansive network of informative websites that allows consumers to research and connect with the products and services they seek. Currently, primary client verticals are the education and financial services industries. QuinStreet also has a presence in the home services, business-to-business (B2B), and medical and health industries.

allows creating and updating trouble ticketing  of informative websites that allows consumers to research and connect with the products and services they seek. Currently, primary client verticals are the education and financial services industries. QuinStreet also has a presence in the home services, business-to-business (B2B), and medical and health industries. Read More

Creating Effective Configuration Rules


When you have a sales catalog that contains configurable products, it can become difficult and unwieldy to manage all of the possible ways that the products can be configured. And yet, you need salespeople to configure products correctly so that their quotes are complete and accurate, and your customers are happy. These best practices can help you create more effective configuration rules that work.

allows creating and updating trouble ticketing  revenue management solution, configure price quote, CPQ, price management, configuration rules Read More

Promises Kept: Creating Flexible Production Schedules Without Sacrificing On-Time Delivery


For manufacturers, production strategies focused on resource utilization, flexible scheduling, and the usage of supporting ERP data mean that promises will be kept, suppliers will be happy, and customer expectations will continue to be met. This paper gives best practices for unlocking the full power of ERP in confronting and overcoming unrealistic delivery dates, and demonstrates the benefits that can be realized from “sticking to your guns”, including efficiency, profitability, and success.

allows creating and updating trouble ticketing  Kept: Creating Flexible Production Schedules Without Sacrificing On-Time Delivery For manufacturers, production strategies focused on resource utilization, flexible scheduling, and the usage of supporting ERP data mean that promises will be kept, suppliers will be happy, and customer expectations will continue to be met. This paper gives best practices for unlocking the full power of ERP in confronting and overcoming unrealistic delivery dates, and demonstrates the benefits that can be realized Read More

Creating an Effective Sales Catalog


An effective sales catalog is a key part of configure, price, quote (CPQ), because it makes it easier for salespeople to find products, select and configure the right product for their customers, and create quotes. Read these tips to guide you in creating a useful tool as part of an effective and efficient sales process.

allows creating and updating trouble ticketing  an Effective Sales Catalog An effective sales catalog is a key part of configure, price, quote (CPQ), because it makes it easier for salespeople to find products, select and configure the right product for their customers, and create quotes. Read these tips to guide you in creating a useful tool as part of an effective and efficient sales process. Read More

ARMANINO McKENNA LLP


Armanino is synonymous with strategic advantage. Our unique on-site partner involvement also allows our clients to communicate with us in real-time without any difficulties or barriers. As a result, our ability to meet your needs around the clock is unrivaled in the industry.

allows creating and updating trouble ticketing  on-site partner involvement also allows our clients to communicate with us in real-time without any difficulties or barriers. As a result, our ability to meet your needs around the clock is unrivaled in the industry. Read More

Non-Traditional Hours: Key Strategies for Creating Flexible and Productive Work Schedules


Enabled by technology, more and more companies are now allowing—and, in some cases, requiring—employees to work flexible schedules. In this era of VoIP, Skype, cloud apps, and mobile devices, some employees really can be as productive (or more so) working off-site. The advantages for companies begin with more engaged, productive workers, and lower overhead costs. So know what you need to consider for flexible work arrangements and the golden rules for developing flexible work policies.

allows creating and updating trouble ticketing  Traditional Hours: Key Strategies for Creating Flexible and Productive Work Schedules Enabled by technology, more and more companies are now allowing—and, in some cases, requiring—employees to work flexible schedules. In this era of VoIP, Skype, cloud apps, and mobile devices, some employees really can be as productive (or more so) working off-site. The advantages for companies begin with more engaged, productive workers, and lower overhead costs. So know what you need to consider for flexible work Read More

WorkTech


WorkTech allows companies to manage their employees and their contractors in a single application. Employees and contractors can enter their labor charges, equipment rentals, and materials used against any level of detail including work order numbers, project codes, departments, GL accounts, grants, or anything else. Reviewing and approving transactions is easy, with tools intended for managers to quickly identify exceptions, and concentrate their efforts on those transactions. Finally, the software is delivered with strong analytics and reporting to help supervisors better manage.

allows creating and updating trouble ticketing  WorkTech allows companies to manage their employees and their contractors in a single application. Employees and contractors can enter their labor charges, equipment rentals, and materials used against any level of detail including work order numbers, project codes, departments, GL accounts, grants, or anything else. Reviewing and approving transactions is easy, with tools intended for managers to quickly identify exceptions, and concentrate their efforts on those transactions. Finally, the Read More

Creating a Homegrown Perennial ISO 9001 Garden Using Only One Tool


Of all the points that you should focus on when planning ISO 9001 standards projects, corrective action and root cause analysis should rise to the top of your priorities list. Learn how to improve your approach to ISO 9001, how to implement a system that can help you ensure that your approach is feasible and effective, and about the one tool that you need help ensure your company becomes ISO 9001 2000 certified.

allows creating and updating trouble ticketing   Read More

Creating Order from Chaos in Data Centers and Server Rooms


Whether dealing with a mess of their own making or an inherited one, IT professionals have several options for bringing order to chaotic data centers. Today’s technologies provide integrated rack-based data center solutions for power, air, cable routing, and management. Learn how to eliminate the root causes of data center disorder and transform your messy data center into a clean, well-managed facility.

allows creating and updating trouble ticketing   Read More

Creating a Services-oriented Infrastructure for Your SOA


Services-oriented architecture (SOA) is known for its building-block software design approach. Less commonly understood is the challenge of managing composite applications whose components are shared by multiple applications. The performance of these components varies with application demand, resulting in dramatic and unpredictable changes in application service levels. However, there is a cost-effective way to resolve the SOA application infrastructure dilemma.

allows creating and updating trouble ticketing   Read More

Synergy


Exact Synergy allows organizations to create and manage their business communities and processes by bringing together every individual, document, and activity so that each decision and every action contributes to the flow of business. Synergy includes functionality for human capital management (HCM); knowledge management; portal management; and customer relationship management (CRM).  

allows creating and updating trouble ticketing  Exact Synergy allows organizations to create and manage their business communities and processes by bringing together every individual, document, and activity so that each decision and every action contributes to the flow of business. Synergy includes functionality for human capital management (HCM); knowledge management; portal management; and customer relationship management (CRM). Read More

CRM ROI: Creating a Business Case


Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating a cost-benefit analysis, determining the tangible and intangible benefits, and the risks involved with CRM implementation.

allows creating and updating trouble ticketing  ROI: Creating a Business Case Introduction Getting a read on the return on investment (ROI) of customer relationship management (CRM) from analysts is near impossible today. Several 2003 reports claimed the ROI from CRM implementations was dismal, with 8 out of 10 projects failing to deliver on ROI promises, and 50-70 percent typical project failure rates.(1) Some of this year's reports are more optimistic, with about 52 percent of companies responding that their CRM initiatives generated an ROI Read More

Digital Dashboard Tip Sheet


This tip sheet lists some of the general principles you should follow when creating an information dashboard for your company. These include sticking to actionable information, providing context for that information, and arranging everything to fit in a one-page display.

allows creating and updating trouble ticketing  Dashboard Tip Sheet This tip sheet lists some of the general principles you should follow when creating an information dashboard for your company. These include sticking to actionable information, providing context for that information, and arranging everything to fit in a one-page display. Read More

Salesforce.com Updates Desk.com for SMBs


Salesforce.com recently released an upgrade to Desk.com, a cloud help desk and ticketing application that focuses on small to medium businesses (SMBs). Now Desk.com (formerly known as Assistly), which is available on the Salesforce AppExchange marketplace, features a customizable console, allowing agents to view customer data such as account and sales information with filters to organize the data how they want to view it.

allows creating and updating trouble ticketing  a flex-pricing option that allows companies that are busier at certain times of the year (such as retail companies during the holidays) to hire more agents during their peak sales periods. Read More