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Documents related to » activity in crm


CRM: Big is Not Always the Best
CRM: Big is Not Always the Best.Solutions and Other Documents to Characterize Your Buy, In Relation To CRM. Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?

ACTIVITY IN CRM: CRM: Big is Not Always the Best CRM: Big is Not Always the Best Source: Oncontact Software Document Type: White Paper Description: Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that? CRM:
6/25/2006 2:07:00 AM

Cutting the Risk from CRM Purchase and Deployment
Cutting the Risk from CRM Purchase and Deployment. Get Free Documentation for Cutting the Risk from CRM Purchase and Deployment. Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can deploy. Indeed, many mid-market companies have chosen to roll out a “hosted” solution, whereby the solution is accessed over the Internet. However, going through the selection process has become more cumbersome recently, with more options available than ever before.

ACTIVITY IN CRM: actionable insight into customer activity - which can significantly impact revenue in terms of higher sales and greater customer loyalty. What should I look for? With all the effort you ll be putting into making a CRM purchase now, wouldn t it be great to avoid the same process again in 12 to 18 months as your business matures? For this reason, evaluate only those vendors that offer support for every stage of the customer lifecycle - marketing, sales and service - and whether or not you intend to
1/16/2007 9:36:00 AM

How to Choose a Hosted CRM Application for SMBs
How to Choose a Hosted CRM Application for SMBs. Templates and Other Software to Use In Your Dynamic System Related to How to Choose a Hosted CRM Application for SMBs. While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to find out how to select the right hosted CRM software for you.

ACTIVITY IN CRM: How to Choose a Hosted CRM Application for SMBs How to Choose a Hosted CRM Application for SMBs Source: NetSuite Document Type: White Paper Description: While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation
11/27/2007 2:32:00 PM

How to Embrace CRM and Make it Succeed in Your Organization
Your Challenge: Get Decision Makers' Approval for a CRM Software. Specific, Measurable, Achievable, Relevant and Time-Bound. Customer relationship management (CRM) is growing in importance as a competitive tool. However, a successful CRM solution must consider many factors, including a well-defined implementation strategy, the people factor, and the need for integration with the incumbent enterprise resource planning solution. If these conditions are met, CRM can have a dramatic impact on internal processes, customer satisfaction, and company profitability.

ACTIVITY IN CRM: How to Embrace CRM and Make it Succeed in Your Organization How to Embrace CRM and Make it Succeed in Your Organization Source: SYSPRO Document Type: White Paper Description: Customer relationship management (CRM) is growing in importance as a competitive tool. However, a successful CRM solution must consider many factors, including a well-defined implementation strategy, the people factor, and the need for integration with the incumbent enterprise resource planning solution. If these conditions are met,
8/31/2006 12:31:00 PM

Social CRM—¡Viva la Revolución! » The TEC Blog
Social CRM—¡Viva la Revolución! » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

ACTIVITY IN CRM: social crm, social media, Social revolution, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
01-11-2012

The Benefits of CRM/ERP Integration
Superior customer service is the best way for companies to stand out. That’s made customer relationship management (CRM) software more important than ever, so it’s no surprise that a lot of ERP vendors are integrating CRM functionality into their solutions. In this Sage-sponsored interview, CRM analyst Raluca Druta explains how that helps companies automate workflows, improve communication, and enhance the customer experience.

ACTIVITY IN CRM: The Benefits of CRM/ERP Integration The Benefits of CRM/ERP Integration Source: Technology Evaluation Centers Document Type: TEC Report Description: Superior customer service is the best way for companies to stand out. That’s made customer relationship management (CRM) software more important than ever, so it’s no surprise that a lot of ERP vendors are integrating CRM functionality into their solutions. In this Sage-sponsored interview, CRM analyst Raluca Druta explains how that helps companies
8/22/2013 2:54:00 PM

Business Benefits of CRM in the Cloud for Midsize Companies
Midsize companies are increasingly recognizing the benefits of cloud computing--it's cost-effective and flexible. This paper identifies four key business requirements for successful implementation of customer relationship management (CRM) cloud applications and examines how one CRM cloud solution in particular meets these requirements and enables midsize companies to realize their growth aspirations.

ACTIVITY IN CRM: Business Benefits of CRM in the Cloud for Midsize Companies Business Benefits of CRM in the Cloud for Midsize Companies Source: Oracle Document Type: White Paper Description: Midsize companies are increasingly recognizing the benefits of cloud computing--it s cost-effective and flexible. This paper identifies four key business requirements for successful implementation of customer relationship management (CRM) cloud applications and examines how one CRM cloud solution in particular meets these
6/19/2012 10:58:00 AM

(Forgotten) CRM and ERP Kingdoms in the Making?
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for this flagship CRM product. Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona Enterprise CRM. Read this comprehensive analysis of Consona Enterprise CRM to find out what lies ahead for this flagship product.

ACTIVITY IN CRM: UK. Its direct sales activity has been supplemented by several channel relationships, since KNOVA has also established strategic alliances in several categories to extend into new geographic and vertical markets, augment its sales and marketing initiatives, supplement the implementation and deployment capabilities, and enhance product capabilities. These relationships have increased Consona’s sales due to Consona’s and KNOVA’s combined industry expertise, business relationships, and sales and market
2/5/2010 10:41:00 AM

PowerTrieve, A LEAP For CRM?
Although CRM applications, Portals, and Contact Centers are contributing to the improvement of customer relationships and the effectiveness of employees; in many cases they remain convoluted to users whether they are customers or company employees. Will LEAP (Language Enabled Application Platform) products like the PowerTrieve solve the problem?

ACTIVITY IN CRM: PowerTrieve, A LEAP For CRM? PowerTrieve, A LEAP For CRM? Kevin Ramesan - May 17, 2003 Read Comments Event Summary Although CRM applications, Portals, and Contact Centers are contributing to the improvement of customer relationships and the effectiveness of employees; in many cases they remain convoluted to users whether they are customers or company employees. Some software solution vendors have developed a noteworthy approach to alleviate those complexities using natural language recognition or LEAP
5/17/2003

Get Your Sales Team Going with Mobile CRM
As you'll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...

ACTIVITY IN CRM: Get Your Sales Team Going with Mobile CRM Get Your Sales Team Going with Mobile CRM Are your field salespeople performing at peak ability? Are they connected and ready to do the things that bring in sales anytime and anywhere? Wouldn t it be a worthwhile objective to get your salespeople booking more face time with clients, and winning more business in less time? It s all possible, if you equip your salespeople with mobile CRM. As you ll discover in the executive brief Get Your Sales Teams Going with
7/10/2009

Won’t Get Fooled Again: The 5 Worst Buzzwords in the CRM Industry Today » The TEC Blog
Won’t Get Fooled Again: The 5 Worst Buzzwords in the CRM Industry Today » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection

ACTIVITY IN CRM: CRM, CRM buzzwords, customer relationship management, technobabble, vendorspeak, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
18-12-2007


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