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Document Management System (DMS)
Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates importan...
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Documents related to » a workflow engine is available to help implement best practice case management activities


Waking Up to a “New Day” at Infor
Moving away from the relentless acquisitions of the past, Infor is waking up to a brand new day, marked by innovative product development that will change the

a workflow engine is available to help implement best practice case management activities  happened, but didn''t—for example, a shipment to an important customer that missed its due date or time. Sales or Operations Management can be immediately alerted, so they can address the business issue. Provide better service. Event Management can also be used to monitor SLAs, so businesses can meet their performance levels and maintain good customer service. ION Workflow —Allows for directing work activities, events, and business documents to any user so that business processes can be executed Read More...
Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM
In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to

a workflow engine is available to help implement best practice case management activities  of several services into a business process flow is referred to as orchestration, and interchangeably to composition , choreography or so. Whichever way referred to, it enables any technical complexity to be transparent and technology-friendly for non-IT savvy business users, and enables enterprises to achieve that long-coveted, but so far elusive goal of bridging the proverbial divide between business and IT worlds within an organization. The beauty of an SOA approach might be in forcing IT staff to Read More...
Rich Internet Applications (RIA): Opportunities and Challenges for Enterprises
Rich Internet applications (RIAs) represent the next wave in the evolution of web applications, as they promise the richness, interactivity, and usability

a workflow engine is available to help implement best practice case management activities  with Infosys. He is a part of the Web Services and SOA Center of Excellence at SETLabs, Infosys'' research group. His current research interests include Semantic Web, Web Services, Contextual Collaboration and Web 2.0. Searches related to Rich Internet Applications (RIA): Opportunities and Challenges for Enterprises : Accessible Rich Internet Applications | Ajax | Ajax Developers | Ajax Development | Application Development | Application Service Provider | Apply Software Engineering Technology Labs | Read More...
The Renewed Finance Function: Extending Performance Management Beyond Finance
The role of the finance team has changed recently, due to increased oversight from regulators, more active investors, and company-specific changes in business

a workflow engine is available to help implement best practice case management activities  more efficient and play a more strategic role in the business. Second, we wanted to deepen the knowledge we have gained through both our own research and our 35 years of expe- rience providing financial management solutions to the world''s leading companies. This study confirms what we have learned through that experience as well as through the benchmarking research conducted by SAP''s Value Engineering group: Investments in IT solutions that automate and stan- dardize critical finance processes not only Read More...
Adopting Service-oriented Architecture Increases the Flexibility of Your Enterprise
Time was, information technology (IT) systems lasted much longer. Organizational restructuring was uncommon, as business did not really require it. However

a workflow engine is available to help implement best practice case management activities  Kumar M: Pradeep is a Senior Architect with Infosys Technologies Limited. He has vast experience of working on several large SOA engagements. Searches related to Adopting Service Oriented Architecture increases the flexibility of your enterprise : Business Process | Business Process Management BPM / Modeling | Business Process Management / Modeling | Business Process Management Initiative | Business Process MGT | Enterprise Architecture | Enterprise Architecture Ea | Improve Revenue Avoid Cost Improve Read More...
Business VoIP Comparison Guide-The Best of the Best
If you’re shopping for a business voice over Internet protocol (VoIP) phone system, then it’s important you find the right provider for your unique business

a workflow engine is available to help implement best practice case management activities  If you’re shopping for a business voice over Internet protocol (VoIP) phone system, then it’s important you find the right provider for your unique business needs. We’ve laid out the top five VoIP phone system providers for your small-to-medium-sized business to facilitate your search. Download this paper and find out the strengths of each. And get what you need to know before you buy your new business phone system. Read More...
How to Find the Right ERP to Optimize Your Multi-site, Multi-national Operation
Download this white paper to learn about the challenges faced by multi-site and multi-national organizations--and what to look for in an enterprise resource

a workflow engine is available to help implement best practice case management activities  to Optimize Your Multi-site, Multi-national Operation Download this white paper to learn about the challenges faced by multi-site and multi-national organizations--and what to look for in an enterprise resource planning (ERP) solution to address these issues. Read More...
Intelligent Workload Management
Computing infrastructure today though versatile must be used wisely. Intelligent workload management (IWM) allows for efficient consumption of computing

a workflow engine is available to help implement best practice case management activities  Workload Management Computing infrastructure today though versatile must be used wisely. Intelligent workload management (IWM) allows for efficient consumption of computing resources while ensuring business tasks are supported by all needed resources—and that this is all done securely. IWM tools support the building, management, monitoring, and securing of workloads. See how to run your cloud computing system with leading-edge technology. Read More...
Business Process Management as a Blueprint for Mobile Workforce Management
As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process

a workflow engine is available to help implement best practice case management activities  Process Management as a Blueprint for Mobile Workforce Management As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process effectiveness. This is made more difficult by ever-changing business processes and exceptions management. This white paper explains how business process management (BPM) benefits mobile workforce management and outlines how a service-focused BPM solution enables faster BPM Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

a workflow engine is available to help implement best practice case management activities  and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and anticipated lifestyle changes (for example, Read More...
New Realities of Retail Workforce Management: Myths versus Facts
With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction

a workflow engine is available to help implement best practice case management activities  WFM systems to gain a significant competitive advantage. Read More...
Bizagi BPM Suite 9.1 Business Process Management Product Certification Report
Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC''s BPM Evaluation Center. The

a workflow engine is available to help implement best practice case management activities  The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for this BPM product''s highlights, competitive analysis, product analysis, and in-depth BPM analyst commentary. Read More...
MessageClick to Provide Unified Messaging to RCN’s Business Clients
RCN has teamed up with MessageClick to provide its business-based users a complete suite of Unified Messaging tools including point-to-point e-mail, fax, and

a workflow engine is available to help implement best practice case management activities  Summary In May, MessageClick, a leading Unified Communications company, announced a partnership with RCN Corporation, a leading broadband services company, and one of the largest ISP''s in the country, to provide messaging services to RCN''s business customers. Market Impact RCN has teamed up with MessageClick to provide its business-based users a complete suite of Unified Messaging tools including point-to-point e-mail, fax, and voice mail. RCN users who are interested in the service will need to contact Read More...
Case Study: SAP and Sales Management
To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM

a workflow engine is available to help implement best practice case management activities  how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships. Read More...
Portfolio Management
Portfolio management provides insight into what is the best way to distribute resources among the various innovative options/projects to ensure that a maximum

a workflow engine is available to help implement best practice case management activities  options/projects to ensure that a maximum yield is realized against acceptable risks; there is a good fit between the projects and the various strategic themes; and there is a good mix between the various types of projects. Read this paper to learn about the different approaches used n portfolio management. Read More...

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