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Documents related to » a strategy for business acquisition retention relationship building


Customer Relationship Malpractice » The TEC Blog
outsource is part of a strategy defined and used by the company. Often times, these strategies lack common sense and ignore the most valuable asset of a company: its customers. Livingloud on 17 June, 2010 at 12:49 pm # I understand how you feel and it is truly sad because I do work in a bank and and I see poor customer service all day long. I do see other cases that you could prob say the same thing about. it is sad to see people just at a job to draw a pay check. The person you dealt with should have

A STRATEGY FOR BUSINESS ACQUISITION RETENTION RELATIONSHIP BUILDING: business software, CRM, customer care, escalation rules, facebook, malpractice, proactive, social media, twitter, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
14-06-2010

Customer Relationship Analysis Firm Extends Reach
thinkAnalytics signs a partnering agreement with one of the largest information technology services companies in North America. Why does CGI expect thinkAnalytics’ software to make a difference to its customers?

A STRATEGY FOR BUSINESS ACQUISITION RETENTION RELATIONSHIP BUILDING: thinkAnalytics began life as a specialist using artificial intelligence to compress relational databases and for data mining. They became skilled at working with masses of data and embedding data analysis into traditional applications. Purchased by Gentia Software, an OLAP (On-Line Analytical Processing) specialist, in 1998; thinkAnalytics was recently launched as a separate company. The company s product suite comprises a variety of analytic tools that sit on top of common middleware and analysis
9/22/2000

EXE and i2 Advance Relationship
Some speculate that the recent agreement is a prelude to merger. Synergies undoubtedly exist.

A STRATEGY FOR BUSINESS ACQUISITION RETENTION RELATIONSHIP BUILDING: 2000 Event Summary In a new agreement to extend an existing strategic relationship, EXE Technologies will interface its fulfillment software with i2 Technologies TradeMatrix solutions. No timeframe was given for the integration of EXE s EXceed eFulfillment System, eFS, with the customer-relevant components of TradeMatrix, but previous joint implementation experience should help facilitate the effort. EXE s EXceed makes it possible for companies to see beyond available inventory to fulfill orders with
9/20/2000

i2’s Aspect Acquisition Not Overpriced
In March, i2 Technologies announced it would acquire Aspect Development Corporation and a smaller vendor, Supplybase, Inc. Though the record offer price – $8.6 billion in stock – raised some eyebrows, i2 will gain a mountain of potential in return.

A STRATEGY FOR BUSINESS ACQUISITION RETENTION RELATIONSHIP BUILDING: Giving analysts less than a week to prognosticate on its new alliance with IBM and Ariba, i2 Technologies announced it would acquire B2B collaboration software makers Aspect Development Corporation and Supplybase, Inc. i2 agreed to pay a staggering $9.3 billion in stock for Aspect, a sum that eclipsed Computer Associates $4 billion bid for Sterling Software announced less than a month ago. Although the price dropped to around $8.6 billion at close of trading on the announcement date, the deal is still
4/13/2000

Business Objects Teams With TopTier For Analytics
Business Objects and TopTier Software have teamed to provide a unified enterprise portal to unite ERP, CRM, and supply chain information with business intelligence. Given that the market for analytical applications is estimated to mushroom at a compound annual growth rate of 28 percent to more than $6 billion in 2004 (source: IDC), these vendors are in the right place at the right time (and so is everybody else).

A STRATEGY FOR BUSINESS ACQUISITION RETENTION RELATIONSHIP BUILDING: Platform and BusinessObjects InfoView, a Business Intelligence Portal, to enable business users to easily access, analyze, and share detailed corporate information created from raw data housed in web-based applications hosted by TopTier. Users simply Drag and Relate any field, such as a customer name or billing address, into InfoView, which automatically presents the user with all relevant information on that customer. This saves users time and ensures accuracy. Users can then analyze this information to
2/27/2001

2011 Trends Report: Business Intelligence (BI)
If your company is considering at a BI solution, here's an executive brief that looks at the major trends in BI for this year.

A STRATEGY FOR BUSINESS ACQUISITION RETENTION RELATIONSHIP BUILDING: company is considering at a BI solution, here s an executive brief that looks at the major trends in BI for this year. You ll get expert opinion on the incorporation of social media cloud offerings mobile applications data visualization small business adoption Discover the direction BI is going—and how it can help your organization. Download your PDF copy of 2011 Trends Report: Business Intelligence (BI) today.   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1
8/29/2011 5:02:00 PM

Baan Acquisition Expands Product Set and Integration Issues
Baan Co. NV announced on August 31 the acquisition of fellow Dutch business software producer Proloq Holding BV. The week earlier, Baan hosted their supply chain conference, and they used the opportunity to announce a new suite of supply chain products...

A STRATEGY FOR BUSINESS ACQUISITION RETENTION RELATIONSHIP BUILDING: Comments Event Summary In a move aimed at strengthening its position in vertical markets, Baan Co. NV announced on August 31 the acquisition of fellow Dutch business software producer Proloq Holding BV. Baan and Proloq already have a history of jointly producing and supplying industry-specific enterprise applications, primarily for the cable and wire, pulp and paper, and metal industries. Under the terms of the agreement, Proloq becomes a wholly owned subsidiary of Baan, the company said. On August 23
9/3/1999

Building Critical Talent Pipelines
This white paper looks at building critical-talent pipelines and considers the processes of assessing internal and external talent pools; determining the gaps between available and needed talent; identifying the best strategies for developing and acquiring the talent to fill those gaps; and executing, monitoring, and refining pipeline strategies.

A STRATEGY FOR BUSINESS ACQUISITION RETENTION RELATIONSHIP BUILDING: (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
12/6/2012 9:14:00 AM

Software as a Service for Customer Relationship Management and Sales
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and collaborative planning.

A STRATEGY FOR BUSINESS ACQUISITION RETENTION RELATIONSHIP BUILDING: Software as a Service for Customer Relationship Management and Sales Software as a Service for Customer Relationship Management and Sales P.J. Jakovljevic - March 16, 2006 Read Comments Major Vendors Brace for SaaS The emergence of independent software as a service (SaaS) providers has created a major competitive challenge for most of the established independent software vendors (ISV). The Wall Street Journal ( WSJ ) released a series of excerpts from a Microsoft internal memo, where Chairman Bill Gates
3/16/2006

Customer Relationship Management: Absalon International Accreditation Report
Customer relationship management TEC Accreditation report for Absalon International. Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report assists organizations looking to determine the best-fit service provider for their needs. Based on information provided to TEC by Absalon International and its clients, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.

A STRATEGY FOR BUSINESS ACQUISITION RETENTION RELATIONSHIP BUILDING: seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report assists organizations looking to determine the best-fit service provider for their needs. Based on information provided to TEC by Absalon International and its clients, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients. Customer Relationship
11/23/2012 12:26:00 PM

Reach, Relevance, and Relationship: The Personal Mobile Channel in Every Consumer’s Pocket
In a shrinking world where individuals have more choices in almost any aspect of their lives than ever before, the inertia that once held consumers loyal to their suppliers has disappeared. Markets are fragmenting, industries are converging, and relationships are more fragile. So how do organizations build a connection and maintain an ongoing dialogue with current and future customers?

A STRATEGY FOR BUSINESS ACQUISITION RETENTION RELATIONSHIP BUILDING: White Paper Description: In a shrinking world where individuals have more choices in almost any aspect of their lives than ever before, the inertia that once held consumers loyal to their suppliers has disappeared. Markets are fragmenting, industries are converging, and relationships are more fragile. So how do organizations build a connection and maintain an ongoing dialogue with current and future customers? Reach, Relevance, and Relationship: The Personal Mobile Channel in Every Consumer’s Pocket
1/11/2007 6:28:00 AM


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